Assistance Needs in Production Environments: A Contextual Exploration of Workers' Experiences and Work Practices

Aktivität: Vortrag ohne Tagungsband / VorlesungPräsentation auf einer wissenschaftlichen Konferenz / Workshop


This paper presents assistance needs in production environments for assembly processes from a workers' perspective, i.e. what Kind of assistance assembly workers would need to enhance their everyday work experience and to better cope with challenges coming along with an increasing digitization in these work environments. Within a large- scale empirical eld study in central Europe, we interviewed assembly workers and observed everyday work situations in different production environments (e.g., automotive domain) in order to understand workers' experiences and work practices in increasingly connected and automated production environments. Based on the insights gained in this study, we identified several assistance needs for assembly workers that serve as a guidance for future worker-centric designs of assistance systems in production environments.
Zeitraum13 Dez. 202015 Dez. 2020
EreignistitelIPAS 2020 - 9th International Precision Assembly Seminar

Research Field

  • Experience Business Transformation


  • Assistance needs; Assembly work practices; Experience with technology; Production environments; Automation