Cognitive Assistance to Support Maintenance and Assembly Tasks: Results on Technology Acceptance of a Head-mounted Device

  • Gerdenitsch, C. (Autor)
  • Lisa Deinhard (Autor)
  • Bettina Kern (Autor)
  • Philipp Hold (Autor)
  • Sebastian Egger-Lampl (Autor)

Aktivität: Vortrag ohne Tagungsband / VorlesungPräsentation auf einer wissenschaftlichen Konferenz / Workshop


This paper presents a study investigating the user acceptance (i.e. the perceived ease of use, willingness to use the system over time, and perceived usefulness) of a smart head-mounted device that can be used as assistive technology for maintenance and assembly. In particular, we focus on the head-mounted display named HMT-1 from Real-Wear. The uniqueness of this technology is, among other things, that it o ers the possibility to fold away the display with the instructions, allowing more control over the appearance of assistive content than in other head-mounted displays. Overall, 48 participants took part in this interview study. They mentioned some advantages (e.g., that the hands are free and that one can see the instructions while working on something else at the same time) and disadvantages of the technology (such as usability issues). They also suggested that the technology is suitable for non-routine tasks and tasks of medium-to-high complexity. Our findings highlight that a cognitive assistive technology is perceived as positive when direct assistance is available (in the visual eld of the worker) with a possibility to control the system.
Zeitraum13 Dez. 202015 Dez. 2020
EreignistitelIPAS 2020 - 9th International Precision Assembly Seminar

Research Field

  • Experience Business Transformation


  • technology acceptance; work assistance; HMD; cognitive assistance; assembly; maintenance