A Multi-lingual Evaluation of the vAssist Spoken Dialog System. Comparing Disco and RavenClaw

Javier Mikel Olaso; Pierrick Milhorat; Julia Himmelsbach; Jerome Boudy; Gerard Chollet; Stephan Schlögl; Maria Ines Torres

doi:10.1007/978-981-10-2585-3

A Multi-lingual Evaluation of the vAssist Spoken Dialog System. Comparing Disco and RavenClaw

Javier Mikel Olaso, Pierrick Milhorat, Julia Himmelsbach, Jerome Boudy, Gerard Chollet, Stephan Schlögl, Maria Ines Torres (Vortragende:r)

Experience Contexts & Tools

MCI Management Center Innsbruck Internationale Hochschule GmbH

Publikation: Beitrag in Buch oder Tagungsband › Vortrag mit Beitrag in Tagungsband › Begutachtung

Abstract

vAssist (Voice Controlled Assistive Care and Communication Services for the Home) is a European project for which several research institutes and companies have been working on the development of adapted spoken interfaces to support home care and communication services. This paper describes the spoken dialog system that has been built. Its natural language understanding module includes a novel reference resolver and it introduces a new hierarchical paradigm to model dialog tasks. The user-centered Approach applied to the whole development process led to the setup of several experiment sessions with real users. Multilingual experiments carried out in Austria, France and Spain are described along with the analyses and results in terms of both system performance and user experience. An additional experimental comparison of the RavenClaw and Disco-LFF dialog Managers built into the vAssist spoken dialog system highlighted similar Performance and user acceptance.

Originalsprache	Englisch
Titel	Dialogues with Social Robots. Enablements, Analyses, and Evaluation
Redakteure/-innen	Kristiina Jokinen, Graham Wilcock
Herausgeber (Verlag)	Springer Singapore
Seiten	221-232
Seitenumfang	12
ISBN (Print)	978-981-10-2585-3
DOIs	https://doi.org/10.1007/978-981-10-2585-3
Publikationsstatus	Veröffentlicht - 2017
Veranstaltung	IWSDS 2016 : The Seventh International Workshop on Spoken Dialogue Systems - Dauer: 13 Jan. 2016 → 16 Jan. 2016

Konferenz

Konferenz	IWSDS 2016 : The Seventh International Workshop on Spoken Dialogue Systems
Zeitraum	13/01/16 → 16/01/16

Research Field

Nicht definiert

Schlagwörter

spoken dialog systems
dialog management
real-user experiments

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Olaso, J. M., Milhorat, P., Himmelsbach, J., Boudy, J., Chollet, G., Schlögl, S., & Torres, M. I. (2017). A Multi-lingual Evaluation of the vAssist Spoken Dialog System. Comparing Disco and RavenClaw. in K. Jokinen, & G. Wilcock (Hrsg.), Dialogues with Social Robots. Enablements, Analyses, and Evaluation (S. 221-232). Springer Singapore. https://doi.org/10.1007/978-981-10-2585-3

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title = "A Multi-lingual Evaluation of the vAssist Spoken Dialog System. Comparing Disco and RavenClaw",

abstract = "vAssist (Voice Controlled Assistive Care and Communication Services for the Home) is a European project for which several research institutes and companies have been working on the development of adapted spoken interfaces to support home care and communication services. This paper describes the spoken dialog system that has been built. Its natural language understanding module includes a novel reference resolver and it introduces a new hierarchical paradigm to model dialog tasks. The user-centered Approach applied to the whole development process led to the setup of several experiment sessions with real users. Multilingual experiments carried out in Austria, France and Spain are described along with the analyses and results in terms of both system performance and user experience. An additional experimental comparison of the RavenClaw and Disco-LFF dialog Managers built into the vAssist spoken dialog system highlighted similar Performance and user acceptance.",

keywords = "spoken dialog systems, dialog management, real-user experiments, spoken dialog systems, dialog management, real-user experiments",

author = "Olaso, {Javier Mikel} and Pierrick Milhorat and Julia Himmelsbach and Jerome Boudy and Gerard Chollet and Stephan Schl{\"o}gl and Torres, {Maria Ines}",

year = "2017",

doi = "10.1007/978-981-10-2585-3",

language = "English",

isbn = "978-981-10-2585-3",

pages = "221--232",

editor = "Kristiina Jokinen and Graham Wilcock",

booktitle = "Dialogues with Social Robots. Enablements, Analyses, and Evaluation",

publisher = "Springer Singapore",

address = "Singapore",

note = "IWSDS 2016 : The Seventh International Workshop on Spoken Dialogue Systems ; Conference date: 13-01-2016 Through 16-01-2016",

}

Olaso, JM, Milhorat, P, Himmelsbach, J, Boudy, J, Chollet, G, Schlögl, S & Torres, MI 2017, A Multi-lingual Evaluation of the vAssist Spoken Dialog System. Comparing Disco and RavenClaw. in K Jokinen & G Wilcock (Hrsg.), Dialogues with Social Robots. Enablements, Analyses, and Evaluation. Springer Singapore, S. 221-232, IWSDS 2016 : The Seventh International Workshop on Spoken Dialogue Systems, 13/01/16. https://doi.org/10.1007/978-981-10-2585-3

A Multi-lingual Evaluation of the vAssist Spoken Dialog System. Comparing Disco and RavenClaw. / Olaso, Javier Mikel; Milhorat, Pierrick; Himmelsbach, Julia et al.
Dialogues with Social Robots. Enablements, Analyses, and Evaluation. Hrsg. / Kristiina Jokinen; Graham Wilcock. Springer Singapore, 2017. S. 221-232.

Publikation: Beitrag in Buch oder Tagungsband › Vortrag mit Beitrag in Tagungsband › Begutachtung

TY - GEN

T1 - A Multi-lingual Evaluation of the vAssist Spoken Dialog System. Comparing Disco and RavenClaw

AU - Olaso, Javier Mikel

AU - Milhorat, Pierrick

AU - Himmelsbach, Julia

AU - Boudy, Jerome

AU - Chollet, Gerard

AU - Schlögl, Stephan

A2 - Torres, Maria Ines

A2 - Jokinen, Kristiina

A2 - Wilcock, Graham

PY - 2017

Y1 - 2017

N2 - vAssist (Voice Controlled Assistive Care and Communication Services for the Home) is a European project for which several research institutes and companies have been working on the development of adapted spoken interfaces to support home care and communication services. This paper describes the spoken dialog system that has been built. Its natural language understanding module includes a novel reference resolver and it introduces a new hierarchical paradigm to model dialog tasks. The user-centered Approach applied to the whole development process led to the setup of several experiment sessions with real users. Multilingual experiments carried out in Austria, France and Spain are described along with the analyses and results in terms of both system performance and user experience. An additional experimental comparison of the RavenClaw and Disco-LFF dialog Managers built into the vAssist spoken dialog system highlighted similar Performance and user acceptance.

AB - vAssist (Voice Controlled Assistive Care and Communication Services for the Home) is a European project for which several research institutes and companies have been working on the development of adapted spoken interfaces to support home care and communication services. This paper describes the spoken dialog system that has been built. Its natural language understanding module includes a novel reference resolver and it introduces a new hierarchical paradigm to model dialog tasks. The user-centered Approach applied to the whole development process led to the setup of several experiment sessions with real users. Multilingual experiments carried out in Austria, France and Spain are described along with the analyses and results in terms of both system performance and user experience. An additional experimental comparison of the RavenClaw and Disco-LFF dialog Managers built into the vAssist spoken dialog system highlighted similar Performance and user acceptance.

KW - spoken dialog systems

KW - dialog management

KW - real-user experiments

KW - spoken dialog systems

KW - dialog management

KW - real-user experiments

U2 - 10.1007/978-981-10-2585-3

DO - 10.1007/978-981-10-2585-3

M3 - Conference Proceedings with Oral Presentation

SN - 978-981-10-2585-3

SP - 221

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BT - Dialogues with Social Robots. Enablements, Analyses, and Evaluation

PB - Springer Singapore

T2 - IWSDS 2016 : The Seventh International Workshop on Spoken Dialogue Systems

Y2 - 13 January 2016 through 16 January 2016

ER -

A Multi-lingual Evaluation of the vAssist Spoken Dialog System. Comparing Disco and RavenClaw

Abstract

Konferenz

Research Field

Schlagwörter

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