Engaging Users Through Play: Exploring Interactive Methods for Collecting Feedback in HCI

Eliška Cigánová; Simone Kriglstein

doi:10.1145/3706599.3719765

Engaging Users Through Play: Exploring Interactive Methods for Collecting Feedback in HCI

Eliška Cigánová, Simone Kriglstein (Autor:in und Vortragende:r)

Experience Contexts & Tools

Masaryk University

Publikation: Beitrag in Buch oder Tagungsband › Beitrag in Tagungsband mit Posterpräsentation › Begutachtung

Abstract

In Human-Computer Interaction (HCI), where conducting user studies is a key element, effectively engaging users to gather meaningful feedback remains a challenge. Methods usually used, such as surveys and questionnaires, often struggle with participation rates and lead to survey fatigue, limiting the quality of insights gathered. This paper explores three playful interactive methods for collecting user feedback in HCI as an alternative to these conventional approaches. We applied these methods in three workshops to assess their potential for improving participant engagement and the feedback collection process.

Originalsprache	Englisch
Titel	CHI EA '25: Proceedings of the Extended Abstracts of the CHI Conference on Human Factors in Computing Systems
Erscheinungsort	New York, NY, United Stated
Herausgeber (Verlag)	Association for Computing Machinery (ACM)
Seitenumfang	7
ISBN (Print)	979-8-4007-1395-8
DOIs	https://doi.org/10.1145/3706599.3719765
Publikationsstatus	Veröffentlicht - 25 Apr. 2025
Veranstaltung	CHI 2025: ACM CHI Conference on Human Factors in Computing Systems - Pacifico Yokohama, Yokohama, Japan Dauer: 26 Apr. 2025 → 1 Mai 2025 https://chi2025.acm.org/

Konferenz

Konferenz	CHI 2025: ACM CHI Conference on Human Factors in Computing Systems
Kurztitel	CHI´25
Land/Gebiet	Japan
Stadt	Yokohama
Zeitraum	26/04/25 → 1/05/25
Internetadresse	https://chi2025.acm.org/

Research Field

Social Experience

Zugriff auf Dokument

10.1145/3706599.3719765

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abstract = "In Human-Computer Interaction (HCI), where conducting user studies is a key element, effectively engaging users to gather meaningful feedback remains a challenge. Methods usually used, such as surveys and questionnaires, often struggle with participation rates and lead to survey fatigue, limiting the quality of insights gathered. This paper explores three playful interactive methods for collecting user feedback in HCI as an alternative to these conventional approaches. We applied these methods in three workshops to assess their potential for improving participant engagement and the feedback collection process.",

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Cigánová, E & Kriglstein, S 2025, Engaging Users Through Play: Exploring Interactive Methods for Collecting Feedback in HCI. in CHI EA '25: Proceedings of the Extended Abstracts of the CHI Conference on Human Factors in Computing Systems., 220, Association for Computing Machinery (ACM), New York, NY, United Stated, CHI 2025: ACM CHI Conference on Human Factors in Computing Systems, Yokohama, Japan, 26/04/25. https://doi.org/10.1145/3706599.3719765

Engaging Users Through Play: Exploring Interactive Methods for Collecting Feedback in HCI. / Cigánová, Eliška; Kriglstein, Simone (Autor:in und Vortragende:r).
CHI EA '25: Proceedings of the Extended Abstracts of the CHI Conference on Human Factors in Computing Systems. New York, NY, United Stated: Association for Computing Machinery (ACM), 2025. 220.

Publikation: Beitrag in Buch oder Tagungsband › Beitrag in Tagungsband mit Posterpräsentation › Begutachtung

TY - CHAP

T1 - Engaging Users Through Play: Exploring Interactive Methods for Collecting Feedback in HCI

AU - Cigánová, Eliška

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PY - 2025/4/25

Y1 - 2025/4/25

N2 - In Human-Computer Interaction (HCI), where conducting user studies is a key element, effectively engaging users to gather meaningful feedback remains a challenge. Methods usually used, such as surveys and questionnaires, often struggle with participation rates and lead to survey fatigue, limiting the quality of insights gathered. This paper explores three playful interactive methods for collecting user feedback in HCI as an alternative to these conventional approaches. We applied these methods in three workshops to assess their potential for improving participant engagement and the feedback collection process.

AB - In Human-Computer Interaction (HCI), where conducting user studies is a key element, effectively engaging users to gather meaningful feedback remains a challenge. Methods usually used, such as surveys and questionnaires, often struggle with participation rates and lead to survey fatigue, limiting the quality of insights gathered. This paper explores three playful interactive methods for collecting user feedback in HCI as an alternative to these conventional approaches. We applied these methods in three workshops to assess their potential for improving participant engagement and the feedback collection process.

KW - Playful Methods

KW - User Engagement

KW - Feedback Collection

U2 - 10.1145/3706599.3719765

DO - 10.1145/3706599.3719765

M3 - Conference Proceedings with Poster Presentation

SN - 979-8-4007-1395-8

BT - CHI EA '25: Proceedings of the Extended Abstracts of the CHI Conference on Human Factors in Computing Systems

PB - Association for Computing Machinery (ACM)

CY - New York, NY, United Stated

T2 - CHI 2025: ACM CHI Conference on Human Factors in Computing Systems

Y2 - 26 April 2025 through 1 May 2025

ER -

Engaging Users Through Play: Exploring Interactive Methods for Collecting Feedback in HCI

Abstract

Konferenz

Research Field

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