Investigating user-centered design practices in Austrian AAL projects

Markus Garschall (Vortragende:r), Katja Neureiter, Jean Hallewell Haslwanter, Diotima Bertel, Daniela Krainer, Christiane Moser

Publikation: Beitrag in Buch oder TagungsbandVortrag mit Beitrag in Tagungsband


This paper summarizes the results of an online study on stakeholder involvement, user-centered design methods, and communication practices. Over-all, 27 Austrian organizations actively involved in innovation projects focusing on the development of solutions in the field of Active and Assisted Living (AAL) took part in the study. The results reveal a wide involvement of various stake-holders in most projects, however insurance companies and public authorities are rarely actively involved. With regard to methodological approaches, our results show a high literacy on advanced user research methods, but only a limited vari-ety of methods actually applied. Finding a common language and choosing the right ways to communicate user requirements have been identified as a necessity for successful collaboration within AAL project teams.
TitelInnovative Lösungen für eine alternde Gesellschaft. Konferenzbeiträge der SMARTER LIVES 16
Herausgeber (Verlag)Pabst Science Publishers
ISBN (Print)978-3-95853-372-1
PublikationsstatusVeröffentlicht - 2017
VeranstaltungSmarter Lives 2016 -
Dauer: 29 Nov. 2016 → …


KonferenzSmarter Lives 2016
Zeitraum29/11/16 → …

Research Field

  • Nicht definiert


  • Active and assisted living
  • Older adults
  • Methods
  • User-centered de-sign
  • Communication practices


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