Privacy in the Smart Grid: End-User Concerns and Requirements

Lisa Diamond, Johann Schrammel, Peter Fröhlich, Georg Regal (Vortragende:r), Manfred Tscheligi

Publikation: Beitrag in Buch oder TagungsbandBeitrag in Tagungsband mit PosterpräsentationBegutachtung

Abstract

Mobile interfaces will be central in connecting end-users to the smart grid and enabling their active participation. Services and features supporting this participation do, however, rely on high-frequency collection and transmission of energy usage data by smart meters which is privacy-sensitive. The successful communication of privacy to end-users via consumer interfaces will therefore be crucial to ensure smart meter acceptance and consequently enable participation. Current understanding of user privacy concerns in this context is not very differentiated, and user privacy requirements have received little attention. A preliminary user questionnaire study was conducted to gain a more detailed understanding of the differing perceptions of various privacy risks and the relative importance of different privacy-ensuring measures. The results underline the significance of open communication, restraint in data collection and usage, user control, transparency, communication of security measures, and a good customer relationship.
OriginalspracheEnglisch
TitelProceedings of the 20th International Conference on Human-Computer Interaction with Mobile Devices and Services Adjunct
Seiten189-196
Seitenumfang8
DOIs
PublikationsstatusVeröffentlicht - 2018
VeranstaltungMobileHCI 2018: 20th International Conference on Human-Computer Interaction with Mobile Devices and Services -
Dauer: 3 Sept. 20186 Sept. 2018

Konferenz

KonferenzMobileHCI 2018: 20th International Conference on Human-Computer Interaction with Mobile Devices and Services
Zeitraum3/09/186/09/18

Research Field

  • Ehemaliges Research Field - Capturing Experience

Schlagwörter

  • Privacy; Smart Grid; Smart Meters
  • Mobile Interfaces

Fingerprint

Untersuchen Sie die Forschungsthemen von „Privacy in the Smart Grid: End-User Concerns and Requirements“. Zusammen bilden sie einen einzigartigen Fingerprint.

Diese Publikation zitieren