Servitisation in European manufacturing industries: empirical evidence from a large-scale database

Bernhard Dachs, Sabine Biege, Marcin Borowiecki, Gunter Lay, Angela Jäger, Doris Schartinger

Publikation: Beitrag in FachzeitschriftArtikelBegutachtung


Manufacturing firms increasingly produce and provide services along with or instead of their traditional physical products. The goal of this paper is to provide new evidence for this servitisation of European manufacturing and test previous findings based on case studies with a large, firm-level data set. Empirical results indicate that service turnover of manufacturing firms is still small compared to the turnover with physical products. National differences play only a minor role in explaining the degree of servitisation. Firm size is of more relevance. Results reveal a U-shaped relationship between firm size and servitisation which points to advantages of both, small and large firms in servitisation. Moreover, servitisation is positively related to product complexity and the likelihood that the firm introduces product innovation.
Seiten (von - bis)5-23
FachzeitschriftService Industries Journal
PublikationsstatusVeröffentlicht - 2014

Research Field

  • Ehemaliges Research Field - Innovation Systems and Policy


  • servitisation; structural change; manufacturing; innovation; knowledge-intensive services


Untersuchen Sie die Forschungsthemen von „Servitisation in European manufacturing industries: empirical evidence from a large-scale database“. Zusammen bilden sie einen einzigartigen Fingerprint.

Diese Publikation zitieren