Sound of the Police - Virtual Reality Training for Police Communication for High-Stress Operations

Markus Murtinger, Jakob Carl Uhl, Lisa-Maria Atzmüller, Georg Regal, Roither Michael

Publikation: Beitrag in FachzeitschriftArtikelBegutachtung

Abstract

Police communication is a field with unique challenges and specific requirements. Police officers depend on effective communication, particularly in high-stress operations, but current training methods are not focused on communication and provide only limited evaluation methods. This work explores the potential of virtual reality (VR) for enhancing police communication training. The rise of VR training, especially in specific application areas like policing, provides benefits. We conducted a field study during police training to assess VR approaches for training communication. The results show that VR is suitable for communication training if factors such as realism, reflection and repetition are given in the VR system. Trainer feedback shows that assistive systems for evaluation and visualization of communication are highly needed. We present ideas and approaches for evaluation in communication training and concepts for visualization and exploration of the data. This research contributes to improving VR police training and has implications for communication training in VR in challenging contexts.
OriginalspracheEnglisch
FachzeitschriftMultimodal Technologies and Interaction
Volume8
Issue6
DOIs
PublikationsstatusVeröffentlicht - 4 Juni 2024

Research Field

  • Experience Business Transformation

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