Smart City performance measurement framework CITYkeys

  • Isabel Pinto-Seppä (Speaker)
  • Miimu Airaksinen (Author)
  • Aapo Huovila (Author)
  • Peter Bosch (Author)
  • Hans-Martin Neumann (Author)
  • Iglar, B. (Author)

Activity: Talk or presentation / LecturePresentation at a scientific conference / workshop


This paper presents a holistic performance measurement framework for harmonized and transparent monitoring and comparability of the European cities activities during the implementation of Smart City solutions. The work methodology was based on extensive collaboration and communication with European cities in order to develop a set of Key Performance Indicators (KPIs) specific for Smart Cities initiatives evaluation and comparability. The baseline was established by analysis and integration of existing results from previous initiatives. The research developed and validated a performance evaluation framework, including KPIs definition, guidelines for data collections, a performance system prototype and testing in casecities. In addition recommendations for the implementation of the performance system into the cities decision-making process and recommendations for the development of new business opportunities are discussed.
Period27 Jun 2017
Event titleICE - International Conference on Engineering, Technology and Innovation
Event typeOther
Degree of RecognitionInternational

Research Field

  • Not defined


  • City; perfomance assessment; Key performance indicators; city open data