A Multi-lingual Evaluation of the vAssist Spoken Dialog System. Comparing Disco and RavenClaw

Javier Mikel Olaso; Pierrick Milhorat; Julia Himmelsbach; Jerome Boudy; Gerard Chollet; Stephan Schlögl; Maria Ines Torres

doi:10.1007/978-981-10-2585-3

A Multi-lingual Evaluation of the vAssist Spoken Dialog System. Comparing Disco and RavenClaw

Javier Mikel Olaso, Pierrick Milhorat, Julia Himmelsbach, Jerome Boudy, Gerard Chollet, Stephan Schlögl, Maria Ines Torres (Speaker)

Experience Contexts & Tools

Management Center Innsbruck

Research output: Chapter in Book or Conference Proceedings › Conference Proceedings with Oral Presentation › peer-review

Abstract

vAssist (Voice Controlled Assistive Care and Communication Services for the Home) is a European project for which several research institutes and companies have been working on the development of adapted spoken interfaces to support home care and communication services. This paper describes the spoken dialog system that has been built. Its natural language understanding module includes a novel reference resolver and it introduces a new hierarchical paradigm to model dialog tasks. The user-centered Approach applied to the whole development process led to the setup of several experiment sessions with real users. Multilingual experiments carried out in Austria, France and Spain are described along with the analyses and results in terms of both system performance and user experience. An additional experimental comparison of the RavenClaw and Disco-LFF dialog Managers built into the vAssist spoken dialog system highlighted similar Performance and user acceptance.

Original language	English
Title of host publication	Dialogues with Social Robots. Enablements, Analyses, and Evaluation
Editors	Kristiina Jokinen, Graham Wilcock
Publisher	Springer Singapore
Pages	221-232
Number of pages	12
ISBN (Print)	978-981-10-2585-3
DOIs	https://doi.org/10.1007/978-981-10-2585-3
Publication status	Published - 2017
Event	IWSDS 2016 : The Seventh International Workshop on Spoken Dialogue Systems - Duration: 13 Jan 2016 → 16 Jan 2016

Conference

Conference	IWSDS 2016 : The Seventh International Workshop on Spoken Dialogue Systems
Period	13/01/16 → 16/01/16

Research Field

Not defined

Keywords

spoken dialog systems
dialog management
real-user experiments

Access to Document

10.1007/978-981-10-2585-3Licence: Unspecified

Cite this

Olaso, J. M., Milhorat, P., Himmelsbach, J., Boudy, J., Chollet, G., Schlögl, S., & Torres, M. I. (2017). A Multi-lingual Evaluation of the vAssist Spoken Dialog System. Comparing Disco and RavenClaw. In K. Jokinen, & G. Wilcock (Eds.), Dialogues with Social Robots. Enablements, Analyses, and Evaluation (pp. 221-232). Springer Singapore. https://doi.org/10.1007/978-981-10-2585-3

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title = "A Multi-lingual Evaluation of the vAssist Spoken Dialog System. Comparing Disco and RavenClaw",

abstract = "vAssist (Voice Controlled Assistive Care and Communication Services for the Home) is a European project for which several research institutes and companies have been working on the development of adapted spoken interfaces to support home care and communication services. This paper describes the spoken dialog system that has been built. Its natural language understanding module includes a novel reference resolver and it introduces a new hierarchical paradigm to model dialog tasks. The user-centered Approach applied to the whole development process led to the setup of several experiment sessions with real users. Multilingual experiments carried out in Austria, France and Spain are described along with the analyses and results in terms of both system performance and user experience. An additional experimental comparison of the RavenClaw and Disco-LFF dialog Managers built into the vAssist spoken dialog system highlighted similar Performance and user acceptance.",

keywords = "spoken dialog systems, dialog management, real-user experiments, spoken dialog systems, dialog management, real-user experiments",

author = "Olaso, {Javier Mikel} and Pierrick Milhorat and Julia Himmelsbach and Jerome Boudy and Gerard Chollet and Stephan Schl{\"o}gl and Torres, {Maria Ines}",

year = "2017",

doi = "10.1007/978-981-10-2585-3",

language = "English",

isbn = "978-981-10-2585-3",

pages = "221--232",

editor = "Kristiina Jokinen and Graham Wilcock",

booktitle = "Dialogues with Social Robots. Enablements, Analyses, and Evaluation",

publisher = "Springer Singapore",

address = "Singapore",

note = "IWSDS 2016 : The Seventh International Workshop on Spoken Dialogue Systems ; Conference date: 13-01-2016 Through 16-01-2016",

}

Olaso, JM, Milhorat, P, Himmelsbach, J, Boudy, J, Chollet, G, Schlögl, S & Torres, MI 2017, A Multi-lingual Evaluation of the vAssist Spoken Dialog System. Comparing Disco and RavenClaw. in K Jokinen & G Wilcock (eds), Dialogues with Social Robots. Enablements, Analyses, and Evaluation. Springer Singapore, pp. 221-232, IWSDS 2016 : The Seventh International Workshop on Spoken Dialogue Systems, 13/01/16. https://doi.org/10.1007/978-981-10-2585-3

A Multi-lingual Evaluation of the vAssist Spoken Dialog System. Comparing Disco and RavenClaw. / Olaso, Javier Mikel; Milhorat, Pierrick; Himmelsbach, Julia et al.
Dialogues with Social Robots. Enablements, Analyses, and Evaluation. ed. / Kristiina Jokinen; Graham Wilcock. Springer Singapore, 2017. p. 221-232.

Research output: Chapter in Book or Conference Proceedings › Conference Proceedings with Oral Presentation › peer-review

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T1 - A Multi-lingual Evaluation of the vAssist Spoken Dialog System. Comparing Disco and RavenClaw

AU - Olaso, Javier Mikel

AU - Milhorat, Pierrick

AU - Himmelsbach, Julia

AU - Boudy, Jerome

AU - Chollet, Gerard

AU - Schlögl, Stephan

A2 - Torres, Maria Ines

A2 - Jokinen, Kristiina

A2 - Wilcock, Graham

PY - 2017

Y1 - 2017

N2 - vAssist (Voice Controlled Assistive Care and Communication Services for the Home) is a European project for which several research institutes and companies have been working on the development of adapted spoken interfaces to support home care and communication services. This paper describes the spoken dialog system that has been built. Its natural language understanding module includes a novel reference resolver and it introduces a new hierarchical paradigm to model dialog tasks. The user-centered Approach applied to the whole development process led to the setup of several experiment sessions with real users. Multilingual experiments carried out in Austria, France and Spain are described along with the analyses and results in terms of both system performance and user experience. An additional experimental comparison of the RavenClaw and Disco-LFF dialog Managers built into the vAssist spoken dialog system highlighted similar Performance and user acceptance.

AB - vAssist (Voice Controlled Assistive Care and Communication Services for the Home) is a European project for which several research institutes and companies have been working on the development of adapted spoken interfaces to support home care and communication services. This paper describes the spoken dialog system that has been built. Its natural language understanding module includes a novel reference resolver and it introduces a new hierarchical paradigm to model dialog tasks. The user-centered Approach applied to the whole development process led to the setup of several experiment sessions with real users. Multilingual experiments carried out in Austria, France and Spain are described along with the analyses and results in terms of both system performance and user experience. An additional experimental comparison of the RavenClaw and Disco-LFF dialog Managers built into the vAssist spoken dialog system highlighted similar Performance and user acceptance.

KW - spoken dialog systems

KW - dialog management

KW - real-user experiments

KW - spoken dialog systems

KW - dialog management

KW - real-user experiments

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DO - 10.1007/978-981-10-2585-3

M3 - Conference Proceedings with Oral Presentation

SN - 978-981-10-2585-3

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EP - 232

BT - Dialogues with Social Robots. Enablements, Analyses, and Evaluation

PB - Springer Singapore

T2 - IWSDS 2016 : The Seventh International Workshop on Spoken Dialogue Systems

Y2 - 13 January 2016 through 16 January 2016

ER -

A Multi-lingual Evaluation of the vAssist Spoken Dialog System. Comparing Disco and RavenClaw

Abstract

Conference

Research Field

Keywords

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