Abstract
Automated systems are becoming increasingly prominent in various domains and application areas in our everyday life (e.g., transportation, healthcare, home energy management) and can provide an important contribution to making our world more sustainable. In the context of smart homes, such systems have the promising potential of combining a long-term energy usage reduction in daily life with a considerate approach to user comfort. To increase the success probability of such automated systems it is important to sufficiently ensure user acceptance and satisfaction. To do so, it is crucial to consider users´ attitudes, concerns, and expectations already during the design process. In this paper, we present the energy system automation experience questionnaire framework eSAX which can support researchers and designers in designing automated energy systems that meet users´ needs and expectation, mitigate their concerns, and are trusted.
Original language | English |
---|---|
Title of host publication | Workshop proceedings "Everyday Automation Experience´19" in conjunction with CHI'19, May 5th, 2019, Glasgow, UK |
Number of pages | 5 |
Publication status | Published - 2019 |
Research Field
- Former Research Field - Capturing Experience