Experiencing Automation in the Factory and Automotive Domain: Differences, Similarities, and Challenges

Daniela Wurhofer; Alexander Meschtscherjakov; Thomas Meneweger; Cornelia Gerdenitsch

Experiencing Automation in the Factory and Automotive Domain: Differences, Similarities, and Challenges

Daniela Wurhofer, Alexander Meschtscherjakov, Thomas Meneweger, Cornelia Gerdenitsch

Center for Technology Experience

Paris Lodron University of Salzburg

Research output: Chapter in Book or Conference Proceedings › Conference Proceedings without Presentation › peer-review

Abstract

Based on our previous research in the automotive domain and in the factory, we discuss how users experience automation in these two contexts. We point out contextual characteristics of each domain and exemplify how workload, knowledge, involvement and control are experienced in relation to increasing automation in each domain. Finally, we formulate overall challenges of automation from an experiential perspective, showing directions of future HCI research.

Original language	English
Title of host publication	Workshop proceedings Everyday Automation Experience'19 in conjunction with CHI'19
Number of pages	5
Publication status	Published - 2019

Research Field

Former Research Field - Technology Experience

Keywords

User experience; automation; smart factory; automotive

Cite this

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Experiencing Automation in the Factory and Automotive Domain: Differences, Similarities, and Challenges. / Wurhofer, Daniela; Meschtscherjakov, Alexander; Meneweger, Thomas et al.
Workshop proceedings Everyday Automation Experience'19 in conjunction with CHI'19. 2019.

Research output: Chapter in Book or Conference Proceedings › Conference Proceedings without Presentation › peer-review

TY - CHAP

T1 - Experiencing Automation in the Factory and Automotive Domain: Differences, Similarities, and Challenges

AU - Wurhofer, Daniela

AU - Meschtscherjakov, Alexander

AU - Meneweger, Thomas

AU - Gerdenitsch, Cornelia

PY - 2019

Y1 - 2019

N2 - Based on our previous research in the automotive domain and in the factory, we discuss how users experience automation in these two contexts. We point out contextual characteristics of each domain and exemplify how workload, knowledge, involvement and control are experienced in relation to increasing automation in each domain. Finally, we formulate overall challenges of automation from an experiential perspective, showing directions of future HCI research.

AB - Based on our previous research in the automotive domain and in the factory, we discuss how users experience automation in these two contexts. We point out contextual characteristics of each domain and exemplify how workload, knowledge, involvement and control are experienced in relation to increasing automation in each domain. Finally, we formulate overall challenges of automation from an experiential perspective, showing directions of future HCI research.

KW - User experience; automation; smart factory; automotive

M3 - Conference Proceedings without Presentation

BT - Workshop proceedings Everyday Automation Experience'19 in conjunction with CHI'19

ER -

Experiencing Automation in the Factory and Automotive Domain: Differences, Similarities, and Challenges

Abstract

Research Field

Keywords

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