Notifying Users: Customisation Preferences for Notifications in Health and Well-being Applications

Research output: Chapter in Book or Conference ProceedingsConference Proceedings with Oral Presentationpeer-review

Abstract

In mobile technologies for health and well-being (mHealth), push notifications are a widely used tool to implement persuasive strategies. However, little research has been carried out to investigate the impact of notifications in such technologies and users’ attitudes towards them. In this study, we address this gap by exploring the role of notifications and their customisation in the context of mobile applications that promote social and mental well-being. Based on observational data collected from 152 participants, we investigate users’ attitudes and preferences towards notifications. Moreover, we explore how users’ attitudes towards notifications differ along demographic dimensions. Our findings show that customisation of notifications is a desired feature that can be used to improve the persuasive aspect of mHealth applications.
Implications derived from our study can provide guidance for researchers and practitioners alike when designing app notifications to create better motivating, meaningful, and persuasive experiences.
Original languageEnglish
Title of host publicationPersuasive Technology. PERSUASIVE 2023
Place of PublicationCham
Pages410-424
Number of pages15
ISBN (Electronic)978-3-031-30933-5
DOIs
Publication statusPublished - 14 Apr 2023
Event18th International Conference on Persuasive Technology (PERSUASIVE 2023) - Eindhoven, Netherlands
Duration: 19 Apr 202321 Apr 2023
https://persuasivetech.org/

Publication series

NameLecture Notes in Computer Science
Volume13832

Conference

Conference18th International Conference on Persuasive Technology (PERSUASIVE 2023)
Abbreviated titlePERSUASIVE 2023
Country/TerritoryNetherlands
CityEindhoven
Period19/04/2321/04/23
Internet address

Research Field

  • Former Research Field - Experience Measurement
  • Former Research Field - Capturing Experience
  • Experience Business Transformation

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