Abstract
In mobile technologies for health and well-being (mHealth), push notifications are a widely used tool to implement persuasive strategies. However, little research has been carried out to investigate the impact of notifications in such technologies and users’ attitudes towards them. In this study, we address this gap by exploring the role of notifications and their customisation in the context of mobile applications that promote social and mental well-being. Based on observational data collected from 152 participants, we investigate users’ attitudes and preferences towards notifications. Moreover, we explore how users’ attitudes towards notifications differ along demographic dimensions. Our findings show that customisation of notifications is a desired feature that can be used to improve the persuasive aspect of mHealth applications.
Implications derived from our study can provide guidance for researchers and practitioners alike when designing app notifications to create better motivating, meaningful, and persuasive experiences.
Implications derived from our study can provide guidance for researchers and practitioners alike when designing app notifications to create better motivating, meaningful, and persuasive experiences.
Original language | English |
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Title of host publication | Persuasive Technology. PERSUASIVE 2023 |
Place of Publication | Cham |
Pages | 410-424 |
Number of pages | 15 |
ISBN (Electronic) | 978-3-031-30933-5 |
DOIs | |
Publication status | Published - 14 Apr 2023 |
Event | 18th International Conference on Persuasive Technology (PERSUASIVE 2023) - Eindhoven, Netherlands Duration: 19 Apr 2023 → 21 Apr 2023 https://persuasivetech.org/ |
Publication series
Name | Lecture Notes in Computer Science |
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Volume | 13832 |
Conference
Conference | 18th International Conference on Persuasive Technology (PERSUASIVE 2023) |
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Abbreviated title | PERSUASIVE 2023 |
Country/Territory | Netherlands |
City | Eindhoven |
Period | 19/04/23 → 21/04/23 |
Internet address |
Research Field
- Former Research Field - Experience Measurement
- Former Research Field - Capturing Experience
- Experience Business Transformation