Stress Out: Translating Real-World Stressors into Audio-Visual Stress Cues in VR for Police Training

Quynh Nguyen (Speaker), Emma Jaspaert, Markus Murtinger, Helmut Georg Schrom-Feiertag, Sebastian Egger-Lampl, Manfred Tscheligi

Research output: Chapter in Book or Conference ProceedingsConference Proceedings with Oral Presentationpeer-review

Abstract

Virtual Reality (VR) training has become increasingly important for police first responders in recent years. Improving the training experience in such complex contexts requires ecological validity of virtual training. To achieve this, VR systems need to be capable of simulating the complex experiences of police officers `in the field.´ Oneway to do this is to add stressors into training simulations to induce stress similar to the stress experienced in real-life situations, particularly in situations where this is difficult (e.g., dangerous or resource-intensive) to achieve with traditional training. To include stressors in VR, this paper thus presents the concept of so-called `stress cues´ for operationalizing stressors to augment training in VR simulations for the context of police work. Considering the level of complexity of police work and training, a co-creation process that allows for creative collaboration and mitigation of power imbalances was chosen to access the police officers´ knowledge and experience. We assert that stress cues can improve the training experience from the trainer´s perspective as they provide novel interaction design possibilities for trainers to control the training experience. E.g., by actively intervening in training and dynamically changing the interaction space for trainees which also improves the trainee´s experience. Stress cues can also improve the trainee´s experience by enabling personalizable and customizable training based on real-time stress measurements and supplementing information for improved training feedback.
Original languageEnglish
Title of host publicationHuman-Computer Interaction - INTERACT 2021
Pages551-561
Number of pages11
DOIs
Publication statusPublished - 2021
EventINTERACT 2021 - 18th IFIP TC13 International Conference On Human-Computer Interaction -
Duration: 30 Aug 20213 Sept 2021

Conference

ConferenceINTERACT 2021 - 18th IFIP TC13 International Conference On Human-Computer Interaction
Period30/08/213/09/21

Research Field

  • Former Research Field - Experience Business Transformation

Keywords

  • virtual reality
  • contextual experience
  • training experience
  • police training
  • high stress
  • stress cues
  • stress cue interaction
  • co-creation

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